Privacy Policy

1. Information We Collect

Koala Insulation of Mid-Michigan may collect personal information that you voluntarily provide to us when you:

Fill out a contact form on our website

Request a quote or service

Subscribe to receive updates or communications

This information may include:

Name

Phone number

Email address

Address or service location

Any additional details you provide in your message

We may also collect non-personal data such as IP address, browser type, and website usage through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests

Schedule appointments and provide services

Send service-related updates and notifications

Improve our website and customer experience

3. SMS Communications

By providing your phone number and opting in through our website, you consent to receive text messages from Koala Insulation of Mid-Michigan related to:

Appointment scheduling and reminders

Service updates and follow-ups

Customer support communications

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

4. No Sharing of Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

Understand how users interact with our website

Improve performance and functionality

You may disable cookies through your browser settings.

7. Your Rights

You have the right to:

Request access to your personal data

Request correction or deletion of your data

Opt out of communications at any time

To make a request, please contact us using the information below.

8. Contact Information